Shipping and Tax Information

Standard Shipping

  • Switzerland: Shipped within 1-2 business days*, delivery time 2-4 days. Shipping fee CHF 9.50 for orders under CHF 500, free shipping for orders over CHF 500.
  • EU: Shipped within 1-4 business days* from our warehouse in Portugal, delivery time 2-15 business days. Shipping fee €9.50 for orders under €500, free shipping for orders over €500.
  • Delivered Monday – Friday by your local Postal Service.
  • If you need a faster shipping, please contact us.

*Excluding weekends and Swiss National Holidays.

Taxes & Duties

Switzerland: No additional customs duties or taxes, as orders are shipped within Switzerland.

EU: Shipped from Portugal, so no import duties apply.

Returns

B2B orders can be returned in exceptional cases. Please contact us within 2 days of receiving the goods at [email protected] to arrange the return. Products must be unopened, in original packaging, with the hygiene seal intact. Return shipping costs are the customer’s responsibility.

❤If you have any questions, send us an email to [email protected]. We are happy to help